22 connected modules. One agency workspace.

Every team connected.
Every trip moves forward.

Connect Marketing, Sales, Finance, Operation and Customer Service in one agency workspace. Follow the customer journey from the first campaign to the final trip review.

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The reason Traveltour.io exists

Five teams.
One connected customer journey.

Marketing creates the offer. Sales confirms the booking. Finance follows the payment. Operation prepares the trip. Customer Service looks after the traveller. Traveltour.io brings their work into one agency workspace.

01Marketing 02Sales 03Finance 04Operation 05Customer Service
01 / Marketing

One offer. Ready for the right audience.

Build the package and campaign page. Give Sales a clear offer to refer to when a traveller enquires.

What moves forwardPackage, itinerary and campaign linkReady for Sales
Explore Marketing features →
Malaysian marketing colleagues collaborating on a travel campaign; a woman wears a modest navy hijab.
youragency.traveltour.ioDemo data
Marketing / Sales Pages
Sales PagesPublish
BuilderThemesPreview
Sections
⠿ Hero
⠿ Itinerary
⠿ What's included
⠿ Pricing
＋ Add section
7 DAYS · 6 NIGHTSDiscover Japan,
one unforgettable
day at a time.Tokyo · Mount Fuji · HakoneFrom RM 5,990 / paxEnquire about this trip →
01
Tokyo02
Mt. Fuji03
Hakone
Campaign → Sales enquiry

Interface demonstration based on platform layouts. Sample data.

02 / Sales

An enquiry becomes a booking everyone can follow.

Prepare the quotation, collect the agreement and record the booking and passengers. Keep the details together for Finance and Operation.

What moves forwardBooking, passengers and agreed amountReady for Finance
Explore Sales features →
Malaysian sales consultants discussing a travel package with customers at an agency desk.
youragency.traveltour.ioDemo data
Sales / Booking · TT-1042
Booking · TT-1042Save booking
TT-1042Nadia Rahman 3 paxConfirmed
TripPassengersItemsPayments
Japan Discovery Open Trip
TripJP-2411
Sales consultantAina
Passengers
Nadia RahmanAdult✓ Complete
Daniel TanAdult✓ Complete
Priya KumarAdult✓ Complete
BOOKING TOTALRM 17,970
PaidRM 3,000BalanceRM 14,970
Next dueBalance paymentRM 14,970
Sales booking → Finance & Operation

Interface demonstration based on platform layouts. Sample data.

03 / Finance

The payment story stays with the trip.

Issue the invoice, follow deposits and balances, and keep receipts and trip expenses available to the teams supporting the traveller.

What moves forwardInvoice, receipt and payment statusVisible to Operation
Explore Finance features →
Malaysian finance colleagues reviewing invoices; a woman wears a modest taupe hijab.
youragency.traveltour.ioDemo data
Finance / Invoice · INV-1042
Invoice · INV-1042Record payment
InvoicePayment termsReceipts
INV-1042 Partially paid
CustomerNadia Rahman
BookingTT-1042 · Japan Discovery
Total invoice RM 17,970.00
Payment schedule
✓
DepositBillplz · Receipt RC-1042
RM 3,000Paid
2
Balance paymentRemaining amount
RM 14,970Upcoming
Sales booking → Finance payment record

Interface demonstration based on platform layouts. Sample data.

04 / Operation

Nine tabs. One complete trip workspace.

Open the trip and manage its details, customer list, work timeline, WhatsApp CRM, tour duty, expenses, folder and reviews. Everything Operation needs stays organised in the same trip workspace.

What moves forwardDeparture plan, personnel and trip documentsAvailable to Customer Service
Explore Operation features →
Malaysian operation colleagues reviewing a departure manifest; a woman wears a modest blue hijab.
youragency.traveltour.ioDemo data
Operation / Edit Trip · JP-2411
Edit Trip · JP-2411Unlock trip
Japan Discovery
JP-241124 Nov → 30 Nov24 pax
Info Trip Open Trip
Trip / Package NameJapan Discovery
Trip CodeJP-2411
Start Date24 Nov
End Date30 Nov
Total Pax24
Duration7 days / 6 nights
Trip details, pricing and remarks in one record.
Flight Information Outbound
KULKuala Lumpur
✈
NRTTokyo Narita
24 NovDemo flight details
Itinerary & Hotels
Day 1
Tokyo arrival & hotel check-inAirport transfer · Overnight in Tokyo
Day 2
Tokyo city discoveryAsakusa · Shibuya · Overnight in Tokyo
Customer List 24 passengers
Namelist & PassportRooming ListDownload ↓
PassengerPassportRoomBooking
Nadia RahmanCompleteTwin 01TT-1042
Daniel TanCompleteTwin 02TT-1042
Priya KumarCompleteTwin 01TT-1042
Showing 3 of 24 passengers · Demo data
Work Timeline Trip preparation
Confirm passenger detailsCustomer Service · Completed ✓
Prepare flight & hotel documentsOperation · In progress
Tour leader briefingOperation · Upcoming
WhatsApp CRM JP-2411
Nadia RahmanTrip enquiry

Can I check the departure details for our Japan trip?

Your trip information and documents are ready to review.

Illustrative conversation · Demo data
Tour Duty JP-2411
PersonnelDutyOffer letter
Farid AhmadTour LeaderSigned
AinaAirport DutySigned
Arun KumarDriverSent
Trip Expenses JP-2411
CategoryAmountStatus
Airport transferRM 1,200Approved
HotelRM 8,400Pending
Receipts and spending kept with the trip.
Trip Folder Documents
Flight tickets.pdfFlight · Tour Leader
Hotel confirmation.pdfHotel · Operation
Travel itinerary.pdfItinerary · Customer
Review Post-trip
Review requests24 travellers
Responses18 received
Trip survey link Copy link ↗
Trip experienceTour leaderFeedback
Customer feedback stays with the departure.
9 connected tabs · One trip workspace Customer List
Booked trip → Operation preparation

Interface demonstration based on platform layouts. Sample data.

05 / Customer Service

Look after the traveller with the full story in view.

Refer to the customer history, booking and payment information. Share trip documents through MyTrips and collect feedback after the journey.

What moves forwardTraveller updates, documents and feedbackFeedback supports the next campaign
Explore Customer Service features →
A Malaysian customer service advisor in a modest navy hijab helping a traveller by phone.
youragency.traveltour.ioDemo data
Customer Service / Customer · Nadia Rahman
Customer · Nadia RahmanEdit profile
NR
Nadia RahmanCustomer · C-1042
Active
Lifetime bookedRM 17,970
PaidRM 3,000
Bookings1 active
OverviewBookingsTimelineNotes
Customer timeline
Booking confirmedTT-1042 · Japan Discovery · 3 pax
Deposit receivedRM 3,000 · Receipt available
Trip preparationPassenger details ready for Operation
Every team → Customer Service

Interface demonstration based on platform layouts. Sample data.

One workspace keeps the booking story easier to follow as it moves between teams.

Marketing Team5 Sales Team5 Finance Team3 Operation Team6 Customer Service3
Free tool

Ads Budget Calculator

Work out the exact ad spend, leads and cost-per-pax to hit your trip revenue target, then download a ready-to-run Ads Planning Sheet.

Open calculator →
Free tool

Trip Break-Even Calculator

Enter your fixed and per-pax costs to see your break-even seats, the right selling price and profit at every fill level, then download a costing sheet.

Open calculator →
Free tool

Quotation Generator

Fill in your trip, price, inclusions and itinerary, and download a clean, branded PDF quotation to send your customer in minutes.

Open generator →
Free tool

Sales Page Builder

Edit a ready-made travel sales page, then publish it instantly to a shareable link you can send on WhatsApp, no website or designer needed.

Open builder →
01 / Your agency, connected

Marketing Team

Turn your packages into campaigns and enquiries.

5 features to explore
Malaysian marketing colleagues collaborating on a travel campaign; a woman wears a modest navy hijab.
The people behind the process

One offer. Ready for the right audience.

Build the package and campaign page. Give Sales a clear offer to refer to when a traveller enquires.

What the next team can refer toPackage, itinerary and campaign link
youragency.traveltour.ioDemo data
Marketing / Package & Itinerary
Package & ItinerarySave package
PackageItineraryPricesAdd-ons
Japan Discovery Open Trip
Duration7 days / 6 nights
Price fromRM 5,990
Day-by-day itinerary
Day 1
Arrive in TokyoAirport transfer · Hotel check-in
Day 2
Tokyo city discoveryAsakusa · Shibuya · Free time
Day 3
Mount Fuji & HakoneLake Kawaguchi · Scenic stops
Package details → Campaign
Marketing Team

Package & Itinerary Builder

Build open trips, private tours and day trips with a powerful itinerary editor. Set per-pax pricing tiers, room options, add-ons, inclusions and exclusions. Reuse templates and publish stunning sales pages in seconds.

Marketing prepares one package reference, so Sales can quote the same itinerary, prices and inclusions.

  • Open trip, private trip and day trip support
  • Drag-and-drop itinerary days
  • Tier pricing & seasonal rates
  • Re-usable add-ons and templates
Explore this feature
youragency.traveltour.ioDemo data
Marketing / Sales Pages
Sales PagesPublish
BuilderThemesPreview
Sections
⠿ Hero
⠿ Itinerary
⠿ What's included
⠿ Pricing
＋ Add section
7 DAYS · 6 NIGHTSDiscover Japan,
one unforgettable
day at a time.Tokyo · Mount Fuji · HakoneFrom RM 5,990 / paxEnquire about this trip →
01
Tokyo02
Mt. Fuji03
Hakone
Campaign → Sales enquiry
Marketing Team

Sales Page Builder + AI

Create stunning sales landing pages for every campaign - no designer needed. Pick from themes, customize sections, or let our AI assistant generate copy and layout in seconds.

Marketing publishes the offer and shares its link. Sales can refer to the same package when responding to enquiries.

  • Drag-and-drop sections
  • AI copy & design assistant
  • Reusable themes
  • Password-protected pages
Explore this feature
youragency.traveltour.ioDemo data
Marketing / Ads Manager
Ads ManagerSync from Meta
ScoreboardMeta campaigns
SpendRM 2,400
Leads120
Cost per leadRM 20
CampaignSpendCPL
Japan DiscoveryRM 1,200RM 18
Korea AutumnRM 800RM 22
Private ToursRM 400RM 20

Sync from Meta · Last updated today

Marketing → Sales
Marketing Team

Ads Manager

Connect campaign spend with leads and understand your cost per enquiry.

Connect campaign spend with leads and understand your cost per enquiry.

  • Meta campaign synchronisation
  • Spend and cost per lead
  • Campaign scoreboard
  • Lead funnel analysis
Explore this feature
youragency.traveltour.ioDemo data
Marketing / Leads Tracking
Leads TrackingAdd lead
Lead BoardAssignee: AllSales page: All
New 12
JAPAN SALES PAGENadia RahmanAssigned to Aina
Qualified 8
META CAMPAIGNDaniel TanJapan · 3 passengers
Closed 5
EMAIL CAMPAIGNPriya KumarBooking confirmed ✓

Sample agency stages · Drag leads to update their stage

Marketing → Sales
Marketing Team

Leads Tracking

Track enquiries, assign follow-ups and move qualified leads into Sales.

Track enquiries, assign follow-ups and move qualified leads into Sales.

  • Custom lead stages
  • Assignee and sales page filters
  • Drag-and-drop lead board
  • Lead activity history
Explore this feature
youragency.traveltour.ioDemo data
Marketing / Email Campaign
Email CampaignPreview email
DetailsEmail editorMonitoring
Recipients240
Open rate42%
Click rate12%
Japan autumn departures Draft
AudienceJapan enquiries
Subject lineYour next Japan adventure

Live email preview · Template selected

Marketing → Sales
Marketing Team

Email Campaign

Build targeted email campaigns and follow delivery, opens and clicks.

Build targeted email campaigns and follow delivery, opens and clicks.

  • Audience groups and recipient selection
  • Templates and live email preview
  • Drafts and scheduled campaigns
  • Open and click monitoring
Explore this feature
02 / Your agency, connected

Sales Team

Turn enquiries into quotations and bookings.

5 features to explore
Malaysian sales consultants discussing a travel package with customers at an agency desk.
The people behind the process

An enquiry becomes a booking everyone can follow.

Prepare the quotation, collect the agreement and record the booking and passengers. Keep the details together for Finance and Operation.

What the next team can refer toBooking, passengers and agreed amount
youragency.traveltour.ioDemo data
Sales / Booking · TT-1042
Booking · TT-1042Save booking
TT-1042Nadia Rahman 3 paxConfirmed
TripPassengersItemsPayments
Japan Discovery Open Trip
TripJP-2411
Sales consultantAina
Passengers
Nadia RahmanAdult✓ Complete
Daniel TanAdult✓ Complete
Priya KumarAdult✓ Complete
BOOKING TOTALRM 17,970
PaidRM 3,000BalanceRM 14,970
Next dueBalance paymentRM 14,970
Sales booking → Finance & Operation
Sales Team

Smart Booking System

Take bookings online or manually with auto-generated booking numbers. Track passenger details, IC/passport, room sharing, dietary needs, status and balance - all in one screen.

Sales records the booking and passengers. Finance can follow the balance, while Operation works from the trip and passenger details.

  • Auto booking numbers
  • Multi-passenger management
  • Room & seat assignment
  • Real-time status tracking
Explore this feature
youragency.traveltour.ioDemo data
Sales / Commission Verification
Commission VerificationVerify
Commission rules Package & agent
CalculationPercentage · Fixed per pax · Per booking
Agent trip rulesOpen trip / Private trip
SubmittedRM 2,400
VerifiedRM 1,800
PendingRM 600
AllPendingVerifiedPaid
Agent / BookingCommissionStatus
Aina · TT-1042RM 600Verified
Daniel · TT-1043RM 750Paid
Priya · TT-1044RM 450Verified
Sales activity → Finance verification
Sales Team

Advanced Commission System

Define commission rules per package, plan or team. Submissions are tracked, verified and paid out - with monthly KPIs and a transparent leaderboard for your sales team.

Sales submissions move through verification and payout tracking, keeping the commission conversation clearer for both teams.

  • Percentage and fixed commission rules
  • Package and agent trip rules
  • Submission, verification and payout
  • Cancellation and refund adjustments
Explore this feature
youragency.traveltour.ioDemo data
Sales / Quotation · QT-1042
Quotation · QT-1042Send quotation
QuotationTerms & ConditionsSignature
QT-1042Signed

Japan Discovery

Prepared for Nadia Rahman · 3 passengers

Adult × 3RM 5,990 / paxRM 17,970
Terms & Conditions✓ Reviewed and accepted
Digital signature · Nadia Rahman
Sales proposal → Customer agreement
Sales Team

Quotations & T&C e-Signing

Generate quotations for open trip and private tours, share via link, and collect e-signatures on your terms & conditions. Personnel offer letters can be signed online too.

Sales shares the quotation and terms. A recorded agreement gives the next team a clearer reference for the booked trip.

  • Open trip quotations
  • PDF download & email
  • T&C digital signing
  • Personnel offer letter signing
Explore this feature
youragency.traveltour.ioDemo data
Sales / Sales Team Performance
Sales Team PerformanceDownload PDF
Team salesRM 186,000
Bookings32
Passengers84
This monthTeam rankingsTarget comparison
SalespersonTotal salesBookings
Aina RahmanRM 72,00012
Daniel TanRM 64,00011
Priya KumarRM 50,0009
Actual vs target 93%

RM 186,000 / RM 200,000 · Download PDF

Sales → Finance & Operation
Sales Team

Sales Team Performance

See team rankings and compare sales results against targets.

See team rankings and compare sales results against targets.

  • Salesperson rankings
  • Sales, booking and passenger totals
  • Period and team filters
  • Target comparison and PDF export
Explore this feature
youragency.traveltour.ioDemo data
Sales / Agent System & Dashboard
Agent System & DashboardMy bookings
My salesRM 72,000
Commission earnedRM 2,400
My bookings12
Welcome back, Aina

Your bookings · Your commissions · Upcoming trips

Recent bookingTripStatus
TT-1042Japan DiscoveryConfirmed
TT-1043Korea AutumnDeposit paid
TT-1044Private TourFollow up

Agent workspace · Records within your assigned access

Sales → Finance & Operation
Sales Team

Agent System & Dashboard

Give each agent a focused workspace for their bookings, sales and commissions.

Give each agent a focused workspace for their bookings, sales and commissions.

  • Agent-specific dashboard
  • Personal sales and commission totals
  • Recent bookings and urgent trips
  • Quick access to agent tasks
Explore this feature
03 / Your agency, connected

Finance Team

Keep invoices, payments and trip costs connected.

3 features to explore
Malaysian finance colleagues reviewing invoices; a woman wears a modest taupe hijab.
The people behind the process

The payment story stays with the trip.

Issue the invoice, follow deposits and balances, and keep receipts and trip expenses available to the teams supporting the traveller.

What the next team can refer toInvoice, receipt and payment status
youragency.traveltour.ioDemo data
Finance / Invoice · INV-1042
Invoice · INV-1042Record payment
InvoicePayment termsReceipts
INV-1042 Partially paid
CustomerNadia Rahman
BookingTT-1042 · Japan Discovery
Total invoice RM 17,970.00
Payment schedule
✓
DepositBillplz · Receipt RC-1042
RM 3,000Paid
2
Balance paymentRemaining amount
RM 14,970Upcoming
Sales booking → Finance payment record
Finance Team

Invoices & Online Payments

Generate professional invoices, payment terms and credit notes. Customers pay online via Billplz. Receipts, reminders and payment verification all happen automatically.

Finance keeps the invoice, payments and balance with the booking, giving customer-facing colleagues a clearer payment reference.

  • Billplz integration
  • Custom payment terms
  • Auto-receipt PDFs
  • Credit notes & refunds
Explore this feature
youragency.traveltour.ioDemo data
Finance / Reports & Analytics
Reports & AnalyticsExport report
SalesExpensesCommissionsOperation
Total salesRM 48,250
Bookings128
Trip expensesRM 12,400
Sales by month This year
JanFebMarAprMayJun
Sales + Finance + Operation → Management
Finance Team

Reports & Analytics

Real-time dashboards for sales, bookings, expenses, commissions and reviews. Filter by team, period or trip. Export to share with your management team.

Managers review sales, spending and operation performance together to understand the work behind each departure.

  • Sales by month and team
  • Expense category breakdown
  • Performance widgets
  • Operation performance scoring
Explore this feature
youragency.traveltour.ioDemo data
Finance / Expenses
ExpensesApprove
All expensesPending approvalApproved
Trip expense JP-2411
CategoryTransport
Amount (RM)1,200.00
Vendor / SupplierAirport transfer
Receipt / Invoicetransfer-receipt.pdf ↗
Approval workflow
Operation
Submitted ✓→Finance
Reviewed ✓→Expense
Approved ✓
Operation spending → Finance approval
Finance Team

Expense Tracking

Track every ringgit going out - categorized by trip, team or project. Multi-step approval ensures no spend goes unnoticed, with receipt attachments for full audit trail.

Operation records trip costs and receipts. Finance reviews the request with the trip context attached.

  • Category-based tracking
  • Approval workflow
  • Per-trip expense P&L
  • Receipt uploads
Explore this feature
04 / Your agency, connected

Operation Team

Prepare departures, people and passenger details.

6 features to explore
Malaysian operation colleagues reviewing a departure manifest; a woman wears a modest blue hijab.
The people behind the process

Nine tabs. One complete trip workspace.

Open the trip and manage its details, customer list, work timeline, WhatsApp CRM, tour duty, expenses, folder and reviews. Everything Operation needs stays organised in the same trip workspace.

What the next team can refer toDeparture plan, personnel and trip documents
youragency.traveltour.ioDemo data
Operation / Trip Calendar
Trip CalendarAdd trip
November departuresMonth · Week · Duty
TimeMon 24Tue 25Wed 26
08:00
10:00
12:00
14:00
Japan DiscoveryJP-2411 · 24 paxFarid · Tour LeaderAirport duty
Korea AutumnKR-2511 · 18 paxDaniel · Tour Leader
Booked trip → Operation preparation
Operation Team

Trip Calendar & Operations

A visual calendar of every active and upcoming trip. Assign tour leaders, drivers and airport duty, run briefings and track each trip stage on a built-in timeline.

Plan departures, personnel duty and trip timelines in the operations calendar.

  • Trip calendar view
  • Tour duty calendar
  • Trip timeline tracking
  • Airport duty roster
Explore this feature
youragency.traveltour.ioDemo data
Operation / Tour Personnel
Tour PersonnelSend offer letter
PersonnelAssignmentsOffer letters
Trip assignments JP-2411
PersonnelRoleOffer letter
Farid AhmadTour LeaderSigned
Daniel TanAirport DutySigned
Arun KumarDriverSent
Mobile personnel portal

Trip details · Assignments · Offer letters

Operation assignment → Field team
Operation Team

Tour Personnel Module

Maintain a roster of tour leaders, drivers and freelancers. Assign them to trips, send offer letters and let them check trip details on their own mobile portal.

Coordinators assign the right people and share trip details and offer letters, helping tour leaders prepare before departure.

  • Personnel roster
  • Trip assignments
  • Offer letter signing
  • Mobile tour-leader portal
Explore this feature
youragency.traveltour.ioDemo data
Operation / Users & Roles
Users & RolesAdd user
Agency settingsUsers & RolesBranding
Your agency workspace Active
Subdomainyouragency.traveltour.io
BrandingYour logo · Your colours
Team memberDepartmentAccess
AinaMarketingAssigned role
DanielSalesAssigned role
PriyaFinanceAssigned role
Five teams → One agency workspace
Operation Team

Multi-Tenant SaaS

Your agency, your brand. Get your own subdomain (yourname.traveltour.io), custom logo and theme. Data is fully isolated per tenant - secure by design.

Marketing, Sales, Finance, Operation and Customer Service work in the agency workspace with roles suited to their responsibilities.

  • Own subdomain
  • Custom branding
  • Tenant data isolation
  • Roles & permissions
Explore this feature
youragency.traveltour.ioDemo data
Operation / Tasks & Approvals
Tasks & ApprovalsAdd task
Task BoardTeam InboxApprovals
To do 2
MARKETINGReview Japan campaignAina · Today
FINANCECheck trip expensesPriya · Today
In progress 1
OPERATIONPrepare passenger listFarid · JP-2411
Done 1
SALESConfirm booking TT-1042Daniel · Completed ✓
One team’s next step → Another team’s task
Operation Team

Tasks, Inbox & Approvals

Stop juggling Whatsapp groups. Assign tasks, chat with your team in a shared inbox and route operational decisions through clean approval flows.

Tasks, discussions and approvals keep the next action and its owner visible when work crosses departments.

  • Kanban task board
  • Shared team inbox
  • Multi-step approvals
  • In-app notifications
Explore this feature
youragency.traveltour.ioDemo data
Operation / Edit Trip · JP-2411
Edit Trip · JP-2411Unlock trip
Japan Discovery
JP-241124 Nov → 30 Nov24 pax
Info Trip Open Trip
Trip / Package NameJapan Discovery
Trip CodeJP-2411
Start Date24 Nov
End Date30 Nov
Total Pax24
Duration7 days / 6 nights
Trip details, pricing and remarks in one record.
Flight Information Outbound
KULKuala Lumpur
✈
NRTTokyo Narita
24 NovDemo flight details
Itinerary & Hotels
Day 1
Tokyo arrival & hotel check-inAirport transfer · Overnight in Tokyo
Day 2
Tokyo city discoveryAsakusa · Shibuya · Overnight in Tokyo
Customer List 24 passengers
Namelist & PassportRooming ListDownload ↓
PassengerPassportRoomBooking
Nadia RahmanCompleteTwin 01TT-1042
Daniel TanCompleteTwin 02TT-1042
Priya KumarCompleteTwin 01TT-1042
Showing 3 of 24 passengers · Demo data
Work Timeline Trip preparation
Confirm passenger detailsCustomer Service · Completed ✓
Prepare flight & hotel documentsOperation · In progress
Tour leader briefingOperation · Upcoming
WhatsApp CRM JP-2411
Nadia RahmanTrip enquiry

Can I check the departure details for our Japan trip?

Your trip information and documents are ready to review.

Illustrative conversation · Demo data
Tour Duty JP-2411
PersonnelDutyOffer letter
Farid AhmadTour LeaderSigned
AinaAirport DutySigned
Arun KumarDriverSent
Trip Expenses JP-2411
CategoryAmountStatus
Airport transferRM 1,200Approved
HotelRM 8,400Pending
Receipts and spending kept with the trip.
Trip Folder Documents
Flight tickets.pdfFlight · Tour Leader
Hotel confirmation.pdfHotel · Operation
Travel itinerary.pdfItinerary · Customer
Review Post-trip
Review requests24 travellers
Responses18 received
Trip survey link Copy link ↗
Trip experienceTour leaderFeedback
Customer feedback stays with the departure.
9 connected tabs · One trip workspace Customer List
Booked trip → Operation preparation
Operation Team

Advanced Trip Management

Manage every departure through nine connected tabs in the Edit Trip workspace.

Operation manages the trip through nine connected tabs: details, customers, timeline, WhatsApp CRM, duty, expenses, folder, reviews and trip information.

  • Info Trip and Trips Details
  • Customer List and WhatsApp CRM
  • Work Timeline and Tour Duty
  • Trip Expenses, Trip Folder and Review
Explore this feature
youragency.traveltour.ioDemo data
Operation / Passport Scanner + Auto Rooming List
Passport Scanner + Auto Rooming ListScan passport
Scan PassportReview detailsRooming list
Review extracted details Demo scan
Passenger nameNadia Rahman
Passport number••••1234
NationalityMalaysia
ActionReview before applying
PassengerRoom codeRoom type
Nadia RahmanTWIN-01Twin sharing
Aina RahmanTWIN-01Twin sharing
Daniel TanSINGLE-01Single

Auto allocate room codes · Generate rooming list

Operation → Customer Service
Operation Team

Passport Scanner + Auto Rooming List

Review scanned passport details and organise passengers into a rooming list.

Review scanned passport details and organise passengers into a rooming list.

  • Passport scanning and extraction review
  • Passenger identity details
  • Automatic room code allocation
  • Generated rooming list document
Explore this feature
05 / Your agency, connected

Customer Service

Keep travellers informed before and after the trip.

3 features to explore
A Malaysian customer service advisor in a modest navy hijab helping a traveller by phone.
The people behind the process

Look after the traveller with the full story in view.

Refer to the customer history, booking and payment information. Share trip documents through MyTrips and collect feedback after the journey.

What the next team can refer toTraveller updates, documents and feedback
youragency.traveltour.ioDemo data
Customer Service / Customer · Nadia Rahman
Customer · Nadia RahmanEdit profile
NR
Nadia RahmanCustomer · C-1042
Active
Lifetime bookedRM 17,970
PaidRM 3,000
Bookings1 active
OverviewBookingsTimelineNotes
Customer timeline
Booking confirmedTT-1042 · Japan Discovery · 3 pax
Deposit receivedRM 3,000 · Receipt available
Trip preparationPassenger details ready for Operation
Every team → Customer Service
Customer Service

Customer CRM

Keep every customer record in one place - IC, passport, address, emergency contacts and full trip history. Send birthday wishes automatically and grow long-term loyalty.

Customer Service can review the customer profile and booking history instead of asking the traveller to repeat information.

  • Single customer profile
  • Booking history timeline
  • Auto birthday wishes
  • Quick-search across the agency
Explore this feature
youragency.traveltour.ioDemo data
Customer Service / Customer Reviews
Customer ReviewsReview responses
ReviewsTemplatesTestimonial wall
Review requests24
Responses18
Average rating4.8 / 5
Post-trip feedback JP-2411
★★★★★

Sample response: “A well-organised trip from booking to the final day.”

Demo traveller response · Not a customer testimonial
Trip experience: 5 / 5Tour leader: 5 / 5
Customer feedback → Marketing & Service
Customer Service

Customer Reviews

After every trip, send an automated review request. Use custom review templates with ratings and questions, then showcase the best reviews on your sales pages.

Customer Service reviews post-trip feedback. Marketing can use selected testimonials to support the next campaign.

  • Auto post-trip review requests
  • Custom review templates
  • Public testimonial wall
  • Rating distribution insights
Explore this feature
youragency.traveltour.ioDemo data
Customer Service / MyTrips · Customer Portal
MyTrips · Customer PortalDownload docs
MyTrips NR
Hello, Nadia 👋

Your next adventure

JAPAN DISCOVERYTokyo · Mount Fuji24 – 30 Nov · 3 passengersConfirmed
Invoice INV-1042 ↗
Payment status Deposit paid
Travel documents ↓
Trips InvoicesProfile
CUSTOMER PORTALThe trip details,
in their pocket.

Bookings
Invoices & payments
Travel documents

Agency information → Traveller
Customer Service

Customer Portal - MyTrips

Give every customer a self-service portal where they see their bookings, invoices, payment status and downloadable travel documents. Less calls, happier customers.

Customer Service gives travellers a convenient place to check bookings, invoices and travel documents themselves.

  • Self-service booking view
  • Invoice & payment status
  • Downloadable travel docs
  • PWA - installable on mobile
Explore this feature
And much more

Built for the way agencies really work

Beyond the 22 core modules above, Traveltour.io ships with these productivity touches by default.

Roles & Permissions

Granular role control for admins, sales, ops and tour leaders.

iOS & Android Apps

Keep your agency workspace close with apps available for iOS and Android.

Auto Notifications

Birthday wishes, payment reminders and trip updates auto-sent.

Team Chat

Discuss bookings, trips and customers right inside the app.

Guide

Comparing travel agency software?

A checklist that works for any product: how you sell, ringgit and deposits, money and audit trail, trip operations, WhatsApp, price and leaving.

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